Refund & Cancellation Policy
Effective Date: July 14, 2026
Thank you for choosing Go With JT. We strive to provide dependable, professional transportation services. Please review our Refund & Cancellation Policy before booking transportation.
By booking transportation with Go With JT, you agree to the following terms.
Refund & Cancellation Policy
Effective Date: July 14, 2026
Thank you for choosing Go With JT. We strive to provide dependable, professional transportation services. Please review our Refund & Cancellation Policy before booking transportation.
By booking transportation with Go With JT, you agree to the following terms.
Booking Confirmation
Transportation reservations are considered confirmed once your booking has been accepted by Go With JT and any required deposit or payment has been received.
Customer Cancellations
More Than 24 Hours Before Pickup
If you cancel your reservation more than 24 hours before your scheduled pickup time, you may receive:
- A full refund of any payment made, less any non-refundable deposit, or
- A credit toward a future transportation service, at Go With JT’s discretion.
Within 24 Hours of Pickup
Cancellations made less than 24 hours before the scheduled pickup time are generally not eligible for a refund.
No-Shows
If the customer fails to arrive at the agreed pickup location within the scheduled pickup window and cannot be reached, the trip will be considered a No-Show.
No-Shows are not eligible for a refund.
Driver Wait Time
Your driver will wait for a reasonable period after the scheduled pickup time.
Additional wait time beyond the included grace period may result in additional charges.
Delays
Go With JT is not responsible for delays caused by circumstances beyond our control, including but not limited to:
- Traffic accidents
- Road closures
- Construction
- Severe weather
- Natural disasters
- Law enforcement activity
- Public emergencies
- Airline delays
- Events outside our reasonable control
Every reasonable effort will be made to safely and efficiently complete your transportation service.
Service Cancellations by Go With JT
If Go With JT must cancel a reservation due to unforeseen circumstances that prevent us from providing the scheduled transportation, customers will receive either:
- A full refund of all payments made, or
- The option to reschedule the service, subject to availability.
Refund Processing
Approved refunds will be issued to the original payment method whenever possible.
Please allow 5–10 business days for financial institutions to process and post refunds.
Processing times may vary depending on your bank or payment provider.
Special Events
Transportation booked for concerts, sporting events, weddings, holidays, festivals, or other high-demand dates may be subject to special cancellation terms, which will be communicated at the time of booking.
Changes to Reservations
Requests to change pickup times, destinations, or trip details are subject to availability and may result in additional charges.
Contact Us
If you have questions regarding this Refund & Cancellation Policy, please contact us:
Go With JT
Website: https://website-9ccddecf.ppm.hux.mybluehost.me
Email: info@gowithjt.com
Phone: (405) 821-9556
Go With JT reserves the right to update this Refund & Cancellation Policy at any time. Any changes will become effective upon posting to this website.